Hi, I'm Angel Hernandez, Professional Services Group Team Lead.
Posted by Angel Hernandez on Tue, May 05, 2009 @ 01:00 PM
Greeting and thanks for checking into this Angel Hernandez character. Since you're looking, here's a little background. You supply the Musak.
Aside for a few economic diversions (sold cars post 9/11), my career revolves around improving how people can do their work. I spent a few years in the academic sector so my main "people" were instructors, academicians, and learners. I got to do a decent balancing act of optimizing software and hardware to accomplish this. While it starts to peg the geek-o-meter, it's very satisfying to see all sorts of work getting done more efficiently, and yes, more effectively.
To glom another's quote: Efficiency = Doing things right; Effectiveness = Doing the right things.
The private sector offered me much of the same. I needed to find out what the organization was doing and what they needed *to be* doing. And now in Corrections, I find I ask the same questions.
Clearly I don't want to get caught up in slick-technology-factors. This is especially true when you consider how safety dictates care, custody, and control. Even with the aspects of uniqueness in Corrections... we ask, "Why is DSI there?" My take... to help you spend more time on what's important.
So even with a self-admitted tinge of ADD, I'm back to finding ways to keep people focused (insert irony here).